This crash had been disturbing me for a while.No more son of a crash !!
What Is The Problem ?
When trying to browse a Flash-based website e.g. Facebook games, YouTube or use tools like Google Mail (which also rely on Flash) in Google Chrome, the Flash plugin crashes with a message saying: “The following plugin has crashed: Shockwave Flash“.
What Does That Mean?
Ignore the reference to Shockwave – the error message ‘the following plugin has crashed: Shockwave Flash’ means that the Adobe Flash Player plugin has crashed – it has nothing to do with Adobe Shockwave Player which is a separate program.
What Causes The Crashes?
As I noted recently in updating Adobe Flash, Google Chrome already includes an integrated version of Flash Player which is automatically updated by Chrome – there is normally no need to download the standalone version of Flash Player which is intended for non-IE users (primarily Firefox).
However, if Firefox or a similar web browser is (or has ever been) installed on your computer, then you have likely alsoinstalled the standalone version of Flash for Firefox and other web browsers – and this would include Chrome.
Therefore Chrome tries to use two versions of Flash Player – its own version built into Chrome and the standalone Adobe version you installed for Firefox/others. Having both versions active often causes ‘the following plugin has crashed: Shockwave Flash’ error message because they may conflict with each other.
Note: just to make things slightly more confusing, Chrome 19 also reintroduced the experimental PepperFlash plugin – this is still under testing and should be left disabled.
How To Fix It
- Open Chrome
- Type about:plugins into the website address bar at the top and press the ENTER key to display Chrome’s Plugins page
- Look down the list of Plugins for ‘Flash’ – if it says ‘Flash (3 files)’ you do have both versions of Flash installed (and PepperFlash) – this may cause Chrome to crash when accessing Flash-based websites
- Click on the ‘+ Details’ link at the top right of the Plugins page to expand the list of all Plugins
- Scroll down the list to find the Flash plugins – you should now see the full details of the Flash plugins which may display three versions of Flash as in the example below:
- Look at the ‘Location:’ of each version – the integrated Chrome version is in (…Application Data\Google\Chrome\Application etc) and the standalone Adobe (formerly Macromedia) version is in the …Windows\system32\Macromed\Flash etc directory.
- Click on ‘Disable’ just under the Location of the Chrome version to disable it (and it will become greyed out).Only the Adobe version should be enabled.Rest all disabled (grayed)
- Ensure that the standalone Adobe version is enabled – if it is disabled (grayed out) click the ‘Enable’ link just under its Location to enable it) then close the Plugins tab
- Download and save to your computer the latest Adobe standalone version of Flash from the Adobe website for free.
- Close Chrome and then install the newest standalone version of Flash you just downloaded. The recent Flash 11.2 version offers the option of automatic silent updates – recommended to keep it up to date automatically in future.
- Finally, start Chrome and visit the Adobe Flash Player test page to check that Flash is now properly installed and working Ok.
- Visit www.techlogon.com for more updates on latest releases of Chrome.
No comments:
Post a Comment